Object

These General Conditions of Sale (CGV) govern the contractual relations between the Company soaranty and any natural or legal person making a purchase on the site soaranty-srty.com.

they sapply without restriction or reservation to theAll sales of products offered on the website.

products and services

The site offers a selection of products and/or services carefully chosen by the Soaranty brand.

• Each product makes theobject ofA detailed description (characteristics, materials, dimensions, etc.)
• Prices are displayed in Euros (€) all taxes included
• Products are sold within the limit of available stocks

Price

Prices are indicated in Euros (€) and include applicable VAT at the time of order.

• Prices can be modified at any time, but the price applied is the one in force at the time of validation of the order
• Delivery costs are shown separately during the ordering process
• Promotional offers are valid within the limit of available stocks

Order

THE PASSING Dan order on soaranty-srty.com sPerforms via the secure WooCommerce platform.

• The customer must provide accurate and complete information
• Any order constitutes acceptance of these GCS
• The order is considered final after validation of payment
• A confirmation email is sent to theAddress provided

Payment

Payments are fully secured and processed via internationally recognized payment platforms.

• Payment is required at the time of the order
• No ordersis processed before receipt of full payment
• Transactions are encrypted to the highest SSL standards

Delivery

Products are shipped to theDelivery address indicated by the customer when placing an order.

• The deadlines are given for information only and may vary according to the carriers
• Delivery costs are indicated during the order process
• A tracking number is provided for each package
• Seller cannot be held liable for delays caused by delivery services, customs or any other external factor

Right of withdrawal and reimbursement

In accordance with the legislation in force, the Customer hasa deadline of 14 days from the receipt of the order to exercise his right of withdrawal.

Eligible cases

• Product not received
• Defective or damaged product
• Product not in accordance with the order

Procedure

• Send a request to: soarantymadagascar@gmail.com
• Attach the order number and a description of the reason
• The refund is made according to the initial method of payment

Responsibility

Soaranty’s liability is limited under the following conditions:

• The Seller cannot be held responsible for any delays, loss or damage caused by carriers, postal services or external service providers
• the responsibility of the seller is limited to the price ofPurchase of the product concerned
• The products are used at your own risk, in accordance with their normal destination

Personal data

Soaranty attaches particular importance to the protection of your personal data.

• The information collected is used exclusively for processing and tracking orders
• No datais transmitted to third parties for commercial purposes
• In accordance with the GDPR, you havea right ofaccess, rectification and deletion of your data
• For any request, contact us at: soarantymadagascar@gmail.com

Intellectual property

lAll elements composing the site soaranty-srty.com (texts, images, logos, videos, design, graphic charter) is protected by the right toauthor and intellectual property laws.

• Any reproduction, distribution, modification or use without express authorization is strictly prohibited
• The brand soaranty and its logo are registered trademarks
• Any violation will be prosecuted in accordance with the legislation in force

litigation

In the event of a dispute, Soaranty Scommits to favoring an amicable resolution.

• An amicable solution will be sought in priority by written exchange
• failing that dagreement, the competent courts are those of the place of the head office of the seller
• These GCS are subject to the law in force in Madagascar